Privacy Policy

Last Updated: August 17, 2025

At Dizibook Softwares (“Company”, “we”, “our”, or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide when using our website, application forms, and related services.

By submitting your information on our website, you agree to the terms outlined in this Privacy Policy.


1. Information We Collect

When you apply for free access to our services, we may collect the following information:

  • Personal Identification Details: Full name, email address, phone number.

  • Business/Property Information: Property name, location (city/state), number of rooms/villas, OTA usage, booking management method, Google Business Listing link, and optional GST/registration details.

  • Online Presence: Website, Instagram, Facebook, or other social media links (optional).

  • Verification Data: Uploaded documents or proof of homestay ownership, if provided.

  • Technical Data: IP address, browser type, device information, and usage patterns when you interact with our website.


2. How We Collect Information

We collect information in the following ways:

  • Directly from you when you fill out forms, submit applications, or communicate with us via email or phone.

  • Automatically through cookies, analytics tools, and similar technologies that track website performance and user interactions.

  • Third-party references such as Google Business Listings or publicly available sources to verify the authenticity of your homestay property.


3. Purpose of Collection

The information we collect is primarily used to:

  • Verify and approve genuine homestay owners for free access to our services.

  • Communicate updates, approvals, or rejections regarding your application.

  • Improve and personalize our website, services, and future offerings.

  • Maintain security and prevent fraudulent use of our services.

4. How We Use Your Information

We use the information collected for the following purposes:

  • Account Verification & Access: To review your application and provide login credentials if you qualify as a homestay owner.

  • Service Delivery: To enable access to the Automation and Social Planner features within your sub-account.

  • Customer Support: To respond to inquiries, provide technical assistance, and resolve issues.

  • Improvement of Services: To analyze usage data and feedback to enhance our platform and offerings.

  • Legal & Compliance: To comply with applicable laws, regulations, and industry standards.

Marketing Communication

By submitting your details, you consent to receiving non-intrusive marketing communications from us, including:

  • Emails, WhatsApp, or SMS updates about new features, product upgrades, or promotional offers.

  • Educational resources, tips, and case studies relevant to homestay management and digital marketing.

👉 You may opt-out of marketing communication at any time by clicking the “unsubscribe” link in emails or by replying STOP on WhatsApp/SMS.


5. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal data. However, we may share your information in the following limited circumstances:

  • With Service Providers: Trusted third-party vendors (such as email delivery, hosting, or analytics providers) who help us operate our services.

  • Legal Obligations: If required by law, regulation, or government authority, we may disclose your data.

  • Business Transfers: In the event of a merger, acquisition, or business restructuring, your data may be transferred as part of our business assets.


6. Third-Party Services

Our services may include integrations with third-party tools such as Google, Facebook, Instagram, or other marketing platforms. These platforms have their own privacy policies, and we encourage you to review them separately.

7. Data Security

We take appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or disclosure. While we follow industry best practices, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.


8. User Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access & Correction: You may request a copy of the personal data we hold about you or request corrections to ensure accuracy.

  • Deletion: You may request deletion of your information, subject to our legal and contractual obligations.

  • Opt-out: You can withdraw consent for marketing communications at any time by following the opt-out instructions provided.

To exercise your rights, please contact us at [email protected].


9. Data Retention

We will retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once data is no longer needed, it will be securely deleted or anonymized.


10. Free Access Terms

Free access to our Automation and Social Planner features is a discretionary service provided by Dizibook Softwares.

  • Approval of applications is subject to our review and verification process.

  • We reserve the right, at our sole discretion, to deny, suspend, or close accounts if we find the information provided to be inaccurate, misleading, or if the account is misused in any way.

  • Continued access to free services is not guaranteed and may be withdrawn at any time without prior notice.


11. Compliance with Laws

We comply with applicable privacy and data protection laws, including:

  • India – Digital Personal Data Protection (DPDP) Act, 2023

  • European Union – General Data Protection Regulation (GDPR), where applicable

  • Other local regulations based on user jurisdiction

Users from the EU/EEA and other regions with comprehensive data protection laws have additional rights under GDPR, including the right to restrict processing, portability, and to lodge complaints with supervisory authorities.


12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service enhancements. Updated versions will be posted on our website with the “Last Updated” date.


📌 Contact Information
If you have questions or concerns about this Privacy Policy, please contact us at:
Dizibook Softwares
Email: [email protected]